Find answers to frequently asked questions in this section!
-
Installing Your KODAK Video Monitor
-
How do I set up my KODAK Video Monitor CFH-V10 using an iOS device?
-
How do I set up my KODAK Video Monitor CFH-V10 using an Android device?
-
Can I use a Mac or PC to set up my KODAK Video Monitor?
-
How do I add additional cameras to my existing iSecurity+ account?
-
How do I move my KODAK Video Monitor while connecting to the same router?
-
How do I move my KODAK Video Monitor while connecting to a new or different router?
-
Having trouble connecting your KODAK Video Monitor to your home router during the setup process?
-
Can I connect my KODAK Video Monitor directly to a modem or router (instead of via WiFi)?
-
Can I set up my KODAK Video Monitor using a mobile hot spot?
-
Is my router compatible with my KODAK Video Monitor?
-
How do I set up my KODAK Video Monitor CFH-V10 using an iOS device?
-
Using Your KODAK Video Monitor
-
How do I view live video?
-
How do I take a snapshot of or record my camera's live video stream?
-
How do I enable audio during my live video stream?
-
How do I use audio talkback?
-
How do I upgrade my KODAK Video Monitor's firmware?
-
Do I have to keep my KODAK Video Monitor plugged in at all times?
-
Can multiple people login to the same iSecurity+ account at the same time, using different devices?
-
What is the WiFi Booster?
-
How do I enable my KODAK Video Monitor's WiFi Booster / Range Extender?
-
How do I view live video?
-
Configuring Your KODAK Video Monitor
-
How do I change the name of my KODAK Video Monitor?
-
How do I change the time zone of my KODAK Video Monitor?
-
How do I change night vision settings?
-
How do I change the resolution, video quality, or frame rate of my live video stream?
-
How does changing my video resolution, quality, or frame rate impact the video stream of a shared KODAK Video Monitor?
-
How do I change the name of my KODAK Video Monitor?
-
Sharing Your KODAK Video Monitor
-
Using Motion-Triggered Recordings
-
What are motion-triggered recordings and lifetime 1-Day Cloud Storage?
-
How do I enable motion-triggered recordings and free 1-Day Cloud Storage?
-
How do I enable motion-triggered mobile notifications?
-
How do I schedule when I receive motion-triggered mobile notifications?
-
How do I view my motion-triggered recordings?
-
How do I download my motion-triggered recordings?
-
How do I delete my motion-triggered recordings?
-
Can I recover motion-triggered recordings which have expired?
-
How do I adjust the sensitivity of the motion-triggered recordings?
-
How do I start a trial period of 14-Day Cloud Storage with Smart Detection?
-
What is Smart Detection?
-
How do I subscribe to a premium storage plan?
-
How do I unsubscribe from a premium storage plan?
-
Does the KODAK Video Monitor have local storage options?
-
What are motion-triggered recordings and lifetime 1-Day Cloud Storage?
-
About iSecurity+
-
Account Management
-
Troubleshooting
-
Why does the KODAK Video Monitor get warm?
-
My KODAK Video Monitor has gone offline. How do I get it back online?
-
What are wireless bands (2.4GHz and 5GHz) and how do they affect the ability to connect the camera to my router?
-
Why am I receiving phone notifications on more than 1 smartphone?
-
Why am I unable to view the live video stream from app.isecurityplus.com on a mobile device?
-
How do I factory reset my KODAK Video Monitor?
-
Why is my live video stream in black and white?
-
Why was I automatically logged out of my mobile app?
-
What do I do if the video is not clear when pointing my KODAK Video Monitor at a window?
-
What do I do if I am unable to view the live video stream using the mobile app?
-
Why does my wireless network not show up when I try to connect to it during setup?
-
What do I do if my camera continues to go offline?
-
Why am I unable to connect my camera to my home router during the setup process?
-
Why does the KODAK Video Monitor get warm?
-
Security and Privacy
-
User Guide Downloads