This section will contain support articles to help users self troubleshoot.
- Why does the KODAK Video Monitor get warm?
- My KODAK Video Monitor has gone offline. How do I get it back online?
- What are wireless bands (2.4GHz and 5GHz) and how do they affect the ability to connect the camera to my router?
- Why am I receiving phone notifications on more than 1 smartphone?
- Why am I unable to view the live video stream from app.isecurityplus.com on a mobile device?
- How do I factory reset my KODAK Video Monitor?
- Why is my live video stream in black and white?
- Why was I automatically logged out of my mobile app?
- What do I do if the video is not clear when pointing my KODAK Video Monitor at a window?
- What do I do if I am unable to view the live video stream using the mobile app?
- Why does my wireless network not show up when I try to connect to it during setup?
- What do I do if my camera continues to go offline?
- Why am I unable to connect my camera to my home router during the setup process?